ExterNetworks Inc., and its wholly owned subsidiaries respect your privacy.  The ExterNetworks Inc Website Privacy Policy (“Privacy Policy”) identifies the ways in which we collect your data, what we will do with your data collected and your choices relating to our collection and use of your data.

This policy is available on our website.

We take Privacy Very Seriously and in publishing the Privacy Policy we have taken into account the standards and principles outlined in data collection and Privacy Frameworks and practices around the world.

We participate in the EU-US Privacy Shield Framework, as operated by the U.S. Department of Commerce (“Privacy Shield”). Details of our compliance with the Privacy Shield can be found here.

1. Covered Locations

ExterNetworks Inc is a global organization, with legal entities, business processes, management structures, and technical systems around the world. This Privacy Policy applies to all ExterNetworks Inc – owned websites or domains.

2. Links to External Websites and Services

ExterNetworks Inc. websites may carry links to 3rd party websites and services. These links are not endorsements of these sites and this Privacy Policy does not extend to them, because this Privacy Policy is not enforced on these third-party websites we would encourage you to read the privacy policy of that website before using the service or site and providing any personal data.

3. Collection of data and personal information

To ensure that we provide you with the best possible experience we will store, use and share data about you in ExterNetworks Inc in accordance with this Privacy Policy and the relevant registrations with data protection authorities

Example: When you request information, subscribe to our emails, or ask for support materials, register yourself or your ExterNetworks Inc. services, enter competitions, participate in surveys, or apply for a job at ExterNetworks Inc, we will ask you to provide personal information to complete these transactions.

The type of information that you provide in each case will vary and could Include personal details such as your name, age and address. In some cases, you will also provide profiling information such as your preferences or product choices. In some cases, we may ask you for a username and password that should only be known to you. In addition to the information that you provide to us we may also collect data about you during your visit to our website or while you engage with one of our marketing campaigns. We collect this data using automated tools. These tools which includes but not limited to, your Internet address (“IP Address”), the web pages you have visited, and the navigations you have performed while on our websites.

We may also use these tools in our email marketing campaigns to allow us to understand what links you click on and what content is of interest to you.

ExterNetworks Inc may also collect data from commercial sources to enrich and verify the data that you have provided or that we have collected about you. This data will help us to ensure we have accurate records and will provide us with the ability to keep your information up to date. In some cases, we may use this commercial data to determine additional information about you. For example, we may use your IP Address to calculate your approximate geographic location.

i). Cookies
A “cookie” is a small data file transmitted from a website to your computer. ExterNetworks Inc uses cookies to provide you with services and features. For example, we will use cookies to help your login to your ExterNetworks Inc account and provide a personalized experience. We will also use cookies to track your activity together across multiple visits. In some cases, we will also use cookies to monitor your interaction with our advertising campaigns; these cookies will be delivered by a third-party website who will provide us with information when you visit our ExterNetworks Inc Website.

Please be aware that a number of features on our ExterNetworks Inc website require cookies to operate correctly – turning off cookies will affect your experience on our website.

ii). Embedded Web links
Links provided in our emails and in some cases on 3rd party websites may Include tracking embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows ExterNetworks Inc to understand how the link is being used.

Some of these links will enable ExterNetworks Inc to identify that you have personally clicked on the link and this may be attached to the personal data that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.

iii). Third-party websites and services
ExterNetworks Inc works with a number of service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The data collected can be gathered on our websites and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner adverts are displayed on third-party websites.

4. How we use your information

All of the information that we gather and that you provide is aimed at improving our service to you and your experience when engaging us. For example, we may use your information to:

  • Provide you with a safe and rich website experience.
  • Provide Services and Support for products that you own or intend to own.
  • Provide Marketing emails that are effective and optimized for your service interests.
  • Keep you up to date with the latest benefits available from us
  • Avoid sending you something that will not be of interest
  • Define what content you might be interested in
  • Personalize our websites for you
  • Measure performance of marketing programs
  • Invite you to participate in competitions
  • Learn about your preferences and try to improve it to your benefit
  • Contact you about services and offers that are relevant to you

Where we display testimonials, reviews or recommendations on our website, they have been placed there with the express consent of the owner of the statement.

5. When and How your information is shared

ExterNetworks Inc  will never sell or lease your information to any third-party. We may provide your personal information to our partners in ExterNetworks Inc in accordance with this Privacy Policy. We will share your information in the following ways:

ExterNetworks Inc  works with a number of suppliers internationally that help us to process your requests, deliver customer service and support, send our email marketing communications and provide the experience that you expect from our organization . We will share your information with these suppliers in order to fulfil the service that they provide to us. They are under contract to keep your data secure and not to use it for any reason other than to fulfil the service we have requested from them.

Occasionally, we may provide you with the ability to communicate with selected third-parties. If this is the case, we will provide you with the facility to instruct us to share your data with the selected third-party. We will only share your data in this way if you have allowed us to do so.

ExterNetworks Inc requires that all users of our ExterNetworks websites and marketing campaigns allow us to share information with our subsidiaries and global legal entities. As a global organisation we have systems and process in countries around the globe and therefore need to be able to process your information globally to fulfil your requests for service and deliver the experience that you have asked for. This sharing is required as a condition of you providing us with information.

Except as described in this policy, we will only share your data with third-parties under one of the following circumstances:

  • Respond to information requests from Law Enforcement authorities;
  • Comply with the law, regulation, subpoena, or court order;
  • Investigate and help prevent security threats, fraud or other malicious activity;
  • Enforce/Protect the rights and properties of ExterNetworks Inc  or its subsidiaries; or
  • Protect the rights or Personal safety of ExterNetworks Inc  employees

There are circumstances where ExterNetworks Inc may decide to buy, sell or reorganize business in selected countries. Under these circumstances, it may be necessary to share or receive personal information with prospective or actual partners. In these cases, ExterNetworks Inc will seek to ensure that all data remains protected by a policy of this nature.

6. Your choices and selecting your privacy preferences

ExterNetworks Inc.  desires to provide you with relevant information that you have requested.

You can make choices about the subscription-based services we provide at the point of data collection or at any time after you have received a communication from us or whilst you are subscribed to a service. This assumes that any transactional or service-oriented messages are excluded from your preference as they are not intended to be for the purposes of marketing communications and rather to fulfil a service you have requested.

  1. Subscription & Email communications
    ExterNetworks Inc provides the ability for you to subscribe to receive email newsletters that are expressly requested by you or which you consented to receive. After you request to receive these emails, you may opt out of receiving them by selecting the “Change preferences” or “unsubscribe” link or follow the opt-out instructions Included in each email communication.

Please note that by opting out you may affect other services which you have requested we provide to you where email communication is a requirement of the service provided.

7. Safeguarding your personal information

ExterNetworks Inc will use appropriate physical, technical and administrative procedures to safeguard the information that we collect to prevent unauthorized access or disclosure.
When we collect or transmit information over the internet we protect it through the use of encryption, such as the Secure Socket Layer protocol. All of our data is stored in secure facilities with limited access and stringent security procedures.

8. Change Control

If we make any changes to this Privacy Policy, they will be posted on this page. You can get to this page from any of the ExterNetworks Inc websites that this policy applies to by clicking on the privacy policy link. We will always timestamp to these changes.
This Privacy Policy was last changed in March 2018.

9. How to reach us

We value your opinions and welcome your feedback. Please use the contact methods defined on our website to get in touch with us. If you would like to contact us about this Privacy Policy or your personal data, please ensure that you inform us that your request concerns data protection and privacy so that it is routed to the correct team.

10. Governing Law

ExterNetworks Inc is a global organization with websites and computer facilities located all over the world. People across the world can access our website and services. Should this Privacy Policy be subject to legal review, we will comply with the law of the country where our ExterNetworks Inc website are located or directed.

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