ExterNetworks' IT Help Desk & NOC services can be branded and customized to meet your specific requirements. You can improve your employee productivity and efficiency by partnering with our user management services. We utilize enterprise-class computer support tools, along with our employee knowledge base, to perform troubleshooting and root-cause analysis swiftly and efficiently.
We provide you with a seamless experience of owning a Network Operations Center – without actually having to manage it yourself - with unmatched technical support and expertise. By handling more than 90% of your routine tickets, we share the labor-intensive responsibility of your business – to save costs, and allow you to focus on projects that have more business value.
ExterNetworks is excited to work with you. We would appreciate if you can fill out this questionnaire to provide a complete and accurate picture of your environment to the best you can. We pay attention to your unique needs, and your responses here will allow us to provide the most technically and commercially optimal solution to you.
If you have a schematic or diagram of your network/infrastructure that you can share with us, it will be of great help in the solution development process and will set the stage for an even better Onboarding process.
Should you have any questions for clarification on this questionnaire or any other general questions, please feel free to reach out to any of your ExterNetworks' contact and we will be happy to help.