Request for NOC Services

The state of your network operations defines the state of your business. Once your network is up and running, a Network Operations Center (NOC) becomes an extension of your operations. Thus, Managed NOC Services inadvertently becomes a powerful business tool for managing your environment, while protecting your brand and reputation.

We provide your company a seamless experience of owning a Managed NOC Services – without actually having to invest into one yourself. All our server and service monitoring is carried out through our state-of-the-art NOC. Our Managed NOC Services is designed to work as an extension of your IT infrastructure. We will work with your current tools to ensure that your services are not interrupted during the transition.

Our Managed NOC Services provides 24x7x365 unmatched technical support and expertise. By handling more than 90% of routine tickets, our NOC shares the labor-intensive responsibility of your business to save costs, allowing you to focus on projects that have more business value.

Running 24x7x365 operations and with more than 500 NOC certified, experienced engineers, we carefully monitor and maintain network devices, enterprise servers, databases and applications that may either by hosted with your hosting provider or housed in your company. In short, if there is any anomaly in infrastructure, health, security, and capacity, we work tirelessly to provide you with the optimal network performance all the time.

  • Tired of not knowing how many technicians you’ll need for a given project?

  • Not sure if you can customize the team exactly how you want it and have complete control over each resource?

  • Not sure if you can mix and match resources over time as your requirements evolve?

  • Battling with budgets?

  • Concerned about learning and adopting your RMM and PSA tools?


  • 24-hour security and issue resolution

  • Back-up monitoring from our state-of-the-art NOC

  • RMM/PSA tools and processes executed by experienced NOC engineers and domain experts

  • Centralized operational processes keeps your business running efficiently and productively

  • Reduced risks and costly downtime with our proven management and escalation processes.

  • Reduced OPEX costs with less in-house and field operations resources

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Your ExterNetworks Advantage

If your goals match to any of these, you may want to consider managed technology services for your wireless, voice and video, and mobility services that your organization depends on. A Forrester Research report found that 68% of businesses have contracted a MSP for at least some of their communication and network support – while more than half of them adopted in the past five years. We can identify your requirements and determine an optimal strategy to meet them. Some of our best practices include

  • 24x7x365 hassle-free monitoring and remediation of servers, networks, applications, databases and workstations

  • Experience increased capabilities without increasing the head count or your resources

  • Avoid dealing with every RMM alert and minimize the number of false-positive tickets

  • Your engineers can spend more time on higher-margin projects

  • Rapidly replace or add new resources from our flexible on-demand service models

  • Gain up to 30% cost savings with our managed NOC services, as compared to doing it yourself

  • Mix and match our on-demand service delivery models to maximize your benefits

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