Managed NOC Services
The state of your network operations defines the state of your business. Once your network is up and running, a Network Operations Center (NOC) becomes an extension of your operations. Thus, NOC inadvertently becomes a powerful business tool for managing your environment, while protecting your brand and reputation.
We provide your company a seamless experience of owning a NOC – without actually having to invest into one yourself. All our server and service monitoring is carried out through our state-of-the-art NOC. Our NOC is designed to work as an extension of your IT infrastructure. We will work with your current tools to ensure that your services are not interrupted during the transition.
Our NOC provides 24x7x365 unmatched technical support and expertise. By handling more than 90% of routine tickets, our NOC shares the labor-intensive responsibility of your business to save costs, allowing you to focus on projects that have more business value.
Running 24x7x365 operations and with more than 500 NOC certified, experienced engineers, we carefully monitor and maintain network devices, enterprise servers, databases and applications that may either by hosted with your hosting provider or housed in your company. In short, if there is any anomaly in infrastructure, health, security, and capacity, we work tirelessly to provide you with the optimal network performance all the time.
Tired of not knowing how many technicians you’ll need for a given project?
Not sure if you can customize the team exactly how you want it and have complete control over each resource?
Not sure if you can mix and match resources over time as your requirements evolve?
Battling with budgets?
Concerned about learning and adopting your RMM and PSA tools?
Features
24-hour security and issue resolution
Back-up monitoring from our state-of-the-art NOC
RMM/PSA tools and processes executed by experienced NOC engineers and domain experts
Centralized operational processes keeps your business running efficiently and productively
Reduced risks and costly downtime with our proven management and escalation processes
Reduced OPEX costs with less in-house and field operations resources
Your ExterNetworks Advantage
Leveraging our NOC allows you to unburden your labor and infrastructure – transferring to a trusted, reliable and scalable team of experts. We go above and beyond your expectations to ensure that your business needs are met. We provide you with unparalleled opportunities to scale, and help you deliver services to any client request, regardless of size or scope.