Piscataway, New Jersey, June 1st 2016 – ExterNetworks announced today they will begin selling and delivering ShoreTel® unified communications solutions as a new Authorized Champion Partner. ShoreTel, Inc., the leading provider of brilliantly simple phone systems and unified communications (UC), has designed the Champion Partner Program to strengthen the relationship between ShoreTel and its partners to provide end-customers with a brilliantly simple UC solution. The program’s goal is to advance and grow both companies’ market shares in the UC industry, while ensuring every customer continues to be delighted with their ShoreTel experience.

“We’re pleased to welcome value-added partners into the Champion Partner Program to deliver our innovative products and leading business solutions, especially those like ExterNetworks that have a commitment to sales and technical training, infrastructure development, and a focus on customer service,” said David Petts, senior vice president of worldwide sales at ShoreTel.

Harry Bodd, chief operating officer at ExterNetworks states that, “Unified Communications fuels our customer’s collaborative environment, workforce productivity and the value of their end customer engagements. It is our priority to make it simple for them to leverage innovative solutions like those offered by ShoreTel, by providing the skills and expertise to design, deploy and provide ongoing management that best meets our customer’s objectives.”

About ExterNetworks
ExterNetworks is a leading provider of Managed Technology Services headquartered in Piscataway, NJ. It offers a full technology lifecycle support model that involves (1) Design, (2) Deployment, and (3) 24×7 ongoing IT Management support. Successfully delivering technology solutions for over 15 years now, ExterNetworks provides the advantage of a deep bench of engineers with a broad technology scope at scale. It operates world-class network operations centers (Managed NOC) that are combined with Helpdesk solutions, which can be easily integrated with its customer’s IT needs, making ExterNetworks a natural extension of their operations. ExterNetworks compliments its remote monitoring and management (RMM) capabilities with an extensive local reach and feet on the street globally. Its customers benefit from onsite support that comprises an industry-leading team of field technicians, as well as certified professional services consultants. This holistic approach delivers and helps its customers maintain maximum network and IT uptime.

ExterNetworks has positioned itself as the first contact for customers who need to figure out the best solution in a complex technology landscape – from the formulation of the right technology strategy and design, all the way to offloading their challenges of the day-to-day IT support and technology management. To know more about their services, visit www.externetworks.com.

About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple unified communications (UC) products, cloud services and IP phone systems powering today’s always-on workforce. Its flexible communications solutions for contact centers and cloud, onsite and hybrid UC environments eliminate complexity, reduce cost and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative contact center solutions, application integration, collaboration tools, mobility, SIP trunking and business phones enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.

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