Position:  Resident Network Engineer
Location: Greenwood Village, CO
Duration:  12 Months
Shift Timing:  11pm-8am MST
Experience: 7 to 10 Years is a must

  • Work experience at a large Service Provider
  • In depth understanding of Juniper hardware–EX, QFX, and MX
  • Experience with core routing protocols including BGP, OSPF, ISIS, MPLS, VPLS, L2VPNs,STP
  • Experience with design and/or deployment of routing and switching products
  • IPv6, Multicast, PIM and L3VPNs
  • NCIS, JNCIP, JNCIE, CCNP, CCIE a strong plus


Responsibilities:

  • Support design and planning of Juniper MX, EX, QFX network routing products within the Customer infrastructure.
  • Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer.
  • Partner with other internal employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
  • Hold design and information gathering workshops with the customer to understand the customer’s existing network design and technical requirements.
  • Understand the customer’s organizational structure and become familiar with the customer’s network implementation and support processes and procedures.
  • Carry out testing of new features and functionality required by the customer in a laboratory environment and to implement and verify that they are operating correctly in the live network.
  • Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the live network.
  • Troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution.
  • Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried.
  • Train the customer’s design, implementation and support personnel to configure and operate the Juniper Networks products.
  • Assist the customer to develop Network Operating and Equipment Operating Procedures.
  • hold design and information gathering workshops with the Customer to understand the Customers existing network design and technical requirements of new network designs.
  • Raise equipment Return Material Authorizations (RMAs) and to track these through to problem resolution
  • Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer.
  • There will be multiple maintenance windows that this person will need to attend. Willingness and good attitude required!

Required Skills Experience:

  • 7+ Operational, Engineering and support experience in large scale IP networks. 
  • JUNOS
  • In depth understanding of Juniper hardware – including EX, QFX, and MX
  • Work experience at a large Service Provider
  • Experience with core routing protocols including BGP, OSPF, ISIS
  • Experience with MPLS, VPLS, L2VPNs, STP
  • Experience with design and/or deployment of routing and switching products within the Customer infrastructure.
  • IPv6, Multicast, PIM and L3VPNs
  • Experience in fault isolation logic and techniques.
  • Strong customer interface and presentation skills.
  • JNCIS, JNCIP, JNCIE, CCNP, CCIE a strong plus
  • Nice to have: prior experience with scripting or programming languages including Python, SLAX, and NETCONF, and experience with automation frameworks such as Puppet, Chef, Ansible, or others.